Frequently Asked Questions

Q: What are the shipping and handling charges?

A: There is a $12.99 shipping/handling charge per gift in the continental United States. Club plans have S/H per month. Shipping  orders to Canada is $21.99

 

 

Q: Where do you ship?

A: Continental US, Alaska (Express Boxes Only) and Canada

 

Q: When should I order?

A: Mid November - April.  

BY MAIL: Please click ORDER FORM, complete form, and mail your order to:

 

White's Red Hill Groves

728 N Ronald Reagan Blvd Sanford FL 32773

 

BY PHONE: Call 855-600-4455

Q: What is your standard delivery time?

A: Standard delivery time is 5-7 days from shipment date. 

 

Q: When will my gift arrive?

A: Normal delivery time is 5-7  days from date of shipment.  Please call 855-600-4455 for additional info.

 

Q: Can I order by phone?

A: Yes, call 855-600-4455

 

Q: Do I have to place my order online?

A: We have several ordering options if you would prefer not to place your order online. Please see the options below:

 

BY MAIL: Please click ORDER FORM, complete form, and mail your order to 

White's Red Hill Groves

728 N Ronald Reagan Blvd Sanford FL 32773

Please have your order and charge card information ready.

 

Q: Can I order all oranges or all grapefruit in a gift?

A: Yes, all citrus gift packs can be shipped all orange, all grapefruit, or mixed with both varieties. Size and weight chart

 

Q: What type of citrus is available during the season?

A: Please see the CITRUS CALENDAR.

 

Q: Is my credit card information safe when ordering online?

A: Yes, your information will be sent to us through an encryption program. Security is a top concern for online sales.

 

Q: Is the quality of my citrus guaranteed?

A: All of our gifts are supported by the "Red Hill Family Guarantee". If you are not completely satisfied, we will replace your gift or correct any problems. Just make sure we have the correct address.

 

Q: Can I send to a P.O. Box?

A: Yes, deliveries made by the US Post Office can be sent to a P.O. Box.

 

Q: What should be done upon arrival of the gift?

A: Remove all fruit and refrigerate or store in cool dry place. Citrus is a perishable item and should be treated with care.

 

Q: Can I leave a gift message?

A: Yes, you will have an option to leave a gift message at the end of your order.

Red Hill Groves

Fresh From the Grove Since 1962

Farm  Store - 

7218 Ronald Reagan Blvd. Sanford, Fl. 32773

  Farm Store: 407-885-0272 

Opening Hours:
Sunday - CLOSED

Monday - CLOSED

Tuesday - Friday 9:00 - 5:30 pm

Saturday - 9:00 - 4:00 

For any Questions, email us at:

redhillgroves@bellsouth.net

For Gift Ordering call 855-600-4455

Farm Store 407-885-0272

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